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Digital strategies, products and services

Support & Maintenance Services (MAINTENANCE)

Professional support and maintenance services to keep websites safe and running smoothly. Your business's digital assets form the foundation of its online presence and serve as an important way to engage with customers. However, regular maintenance and technical support is required for the security, performance and continued availability of websites.

The security and performance of your websites is one of the critical elements that determine the online success of your business. However, managing a website and keeping it updated requires technical knowledge and time. We work with an expert support and maintenance team to help your business meet this challenge.

What Do Our Services Cover?

  • Security Updates: Updates are made regularly to keep your websites secure.

  • Software and Plugin Updates: Regular updates are made to ensure that the software and plugins on your websites remain up to date.

  • Backup and Data Recovery: Regular backups are made to prevent data loss and data recovery services are provided when necessary.

  • Performance Monitoring and Optimization: Regular monitoring and optimization studies are carried out to monitor and improve the performance of your websites.

  • Technical Support: 24/7 technical support is provided to solve technical problems.

What are website support services and why are they needed?

Website support services are services provided to ensure that a website remains up-to-date, functions properly and securely. These services often include elements such as technical support, update management, backup, error correction and emergency response. Website support services ensure that the website constantly maintains optimal performance and improves the customer experience.

Why is website maintenance important and how often should it be done?

Website maintenance ensures that the website remains up to date, improves its performance and ensures its security. This includes performing software updates, content edits, bug fixes and security checks. Website maintenance should be done regularly and can be scheduled weekly, monthly or annually, depending on need.

What does website maintenance include?

Website maintenance includes software updates, content management, performance optimization, error correction, backup operations, security audits and reporting.

What do emergency response services include?

Emergency response services ensure quick and effective response in case of unexpected errors, attacks or crashes on the website. These services may include emergency backup, data recovery, debugging, and rapid error correction.

How to plan and track website maintenance?

When planning website maintenance, first the actions to be taken are determined and a calendar is created. Maintenance operations are carried out regularly and the results are monitored. The maintenance process is constantly improved by taking customer feedback into account.

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